Warranty claims usually require you to show evidence of the fault as well, whereas your rights don’t require this for the first six months. So, remember that if you're having trouble, you also have the option of a Consumer Rights Act claim.

If you have or are thinking of getting a manufacturer guarantee or warranty, always read up on what it covers – especially if you are paying money for it, as it may only cover part of the item. *

All companies will have strict conditions that need to be met in order to secure their extended warranty or guarantee, for example.

• Your new boiler normally needs to be registered within 30 days of installation
• The benchmark form needs to be completed
• Service the boiler annually in accordance with the manufacturer’s instructions and keep documentation
• Make sure you are in when the engineer attends otherwise you may incur additional charges
• To access extended warranties/guarantee you must use an approved installer

 

 

Full terms and conditions can be found at:

https://www.worcester-bosch.co.uk/guarantee-terms-and-conditions

https://www.glow-worm.co.uk/homeowner/support/register-guarantee/guarantee-terms-and-conditions-223455.html

All boiler s must legally come with a minimum of 2 years cover, however many companies offer extended cover. Worcester Bosch offer 5 years as standard, and you can easily get up to a 10 year guarantee by choosing one a Worcester Bosch accredited installer such as CIS Ltd.

Glow-worm offer varying warranties of different length up to 10 years if installed by a Glow-worm Club Energy Installer such as CIS Ltd.

When it comes to spending money on a boiler which is the heart of a warm and comfortable home, reliability is key.

WorcesterBosch are committed to high levels of quality and reliability enabling them to be confident in the guarantee they offer customers- Put simply they stand by the guarantee they offer their customers

 

*Source Which? https://www.which.co.uk/consumer-rights/advice/when-can-i-use-a-manufacturers-warranty-or-guarantee